Graywind Motorized Shangrila Shades | Classic Series | Customizable
I ordered 3 shades, one was an incorrect width (I measured carefully but somehow entered wrong value). I also ordered 3 solar panels and then realized they would not work in my application. Graywind made it all good and charged me NOTHING. Truly amazingly customer service. The shades are beautiful and the electronic control is flawless.
The blinds are beautiful. Just what I was looking for. The customer service was excellent. Zoe was very repsonsive and provided excellent service.
Good packaging. Easy to install once you figure out the diagrams. They work great and look nice. Takes a couple weeks as they are coming out of China. Would have preferred to buy American but this company was the only one offering the style I wanted.
I purchased this blind for a family member's home, and recently installed it. The build quality of the blind, motor, and mounting hardware were all very nice. The documentation could be improved, but the support was excellent and easily addressed any questions I had. I would not hesitate to do business with this company again, and will likely purchase another unit soon.
We followed the instructions on how to select the shade style, measuring of the windows, installation, programming of the electric version of the shade and it ended up being a perfect product and project. The Graywind people were all so very helpful and could provide help whenever needed. I not hesitate to do this again. They arrived programmed just like we wanted are are so easy to install with the provided hardware.