Shipping Policy – Graywind smarthome

Free Shipping Worldwide


Order Processing

- We will send you reconfirmation email about custom dimensions and other details within 24 hours once receiving the order.

Lead Time

- It will take about 3-5 business days for production and packing.

Shipping Time

- Extra 3-5 business days is required for delivery.

*Total Delivery Time = Lead time + Shipping Time

**The delivery time has been adjusted due to the special holiday and we will recover on 20th Feb. Thanks for your understanding!


- All International orders are sent with UPS, FedEx or DHL.

- We offer free standard shipping service for USA.

- Tracking information will be provided once the order has shipped.

**Actual transit time may vary by location.

**In case of any incurred custom duty, please Contact Us and we will reimburse the amount for you.

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