Have ordered several zebra shades and roller shades and couldn't be more pleased. Quality is excellent for the price point and customer service is top notch, they went above and beyond to ensure that the blinds were operating without a glitch. Congratulations to the team and thank you for your help!
I LOVE my blinds! The communication , help, suggestions, etc with Zoe and Sherry was outstanding!!! Ended up placing another order for more blinds, and requested Zoe and Sherry, for help with that also.. Haven't had my blinds very long, but love them! I got the smart blinds. ZOE and Sherry, in customer service are an asset to the company and should be rewarded!
We love our motorized dual roller shades! Good quality material and a nice clean sophisticated look at a reasonable price. We bought a set of 4 customized sets of dual shades with fabric shades in the front and solar shades to filter out the sun during the day (in the back against the windows). We programmed the roller shades to go up and down at the same time which makes it so easy to use. Graywind is an excellent company and so easy to work with. Any questions were promptly answered by email and they offered helpful advise and clarity on the programming. They offered a phone call if we needed additional assistance, but the emails were helpful enough. I highly recommend their product and service.
Beautiful fabric, great automation, amazing customer service. Reasonable pricing too.
Ordered a center split vertical sheer blind with right hand cord and chain. They sent me an email summary for review. It was all wrong. We made the corrections to the order and approved. Order arrived several weeks later. It was wrong. Right hand stack. Notified customer service. They placed the replacement order. Several weeks passed by. I emailed for an update. The factory lost my order and it needed to be remade. The correct replacement arrived a couple weeks later. When I tried to install the blinds, I couldn't complete the install because the clips were for a right hand stack, not a center split. Contacted customer service and finally got the parts to complete the project. The sheer is not a single piece of fabric, but still looks good.