Reviews – Graywind smarthome
Based on 1011 reviews
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Great Product and Excellent Customer Care

Great Product and Excellent Customer Care
I've been in the market for smart blinds for some time and spent a good amount of time comparing three different vendors. I found that Graywind gives the best bang for my buck. Their product is feature-rich, simple to use, and offers the lowest cost. I decided to give them a try and ordered a pair.
Oh boy... what can I say? I am impressed! I ordered the hardwired motor option. Installation was easy, and it connected to the app in no time. Setting it up with Amazon Alexa was a breeze.
I created a routine in Alexa, and now all I do is tell Alexa to open the blinds or set them to close at sunset.
Since it’s perfect for my needs, I ordered three more pairs during the Black Friday sale. I got a great discount and a free Alexa device as well! I’ve installed all of them, and now all my shades are automated.
Their app makes it easy to set up and adjust the top and bottom limits. Alexa can also adjust the blinds to a specific percentage if you don’t want them fully opened. Works extremely with Alexa routines to open them at a message and close them at sunset.
The best part is they come with a remote control if you prefer to operate them that way.
Their app is very intuitive and user-friendly.
Customer service is excellent! They accommodated and fulfilled all my requests without hesitation, which makes me want to give them 10 stars if I could. Bella and Iris, in particular, went above and beyond to provide exceptional care. Their quick responses and willingness to resolve my concerns truly impressed me.I definitely recommend Graywind and will be buying more for my second-floor windows.
I am really enjoying these shades.
I give them 5 stars!

Graywind Panel Blinds - A Nice Look!

We love our Graywind smart panel blinds. Overall great quality for the price - thank you!

Great Shades

We did our research on competitors and were happy that we purchased Graywind. I purchased one shade, motorized, for our laundry room and it looks great. Everything seems to be of good quality and we liked it so much we bought 4 more blackout roller shades for our bedroom and another two roman shades for a guest bedroom. The motors come pre-programmed and installation is a cinch, but if you need help with installation or programming the motor, the support team is very responsive and eager to help. Good company and quality product.

Smart Roller Shade

"Pros: For reference my shade is approx. 74” wide, In blackout with the weighted (grey) bottom. I also splurged on a solar charging option as this window gets the maximum amount of sunlight. I also got the 15 channel remote. The shade is of great quality. You can immediately tell after removing from the packaging. The size and accuracy of measurements are perfect. Especially when you follow the instructions they give you prior to purchasing. Heat and light blockage are superb, note I choose to have the shade roll mounted outside the window versus inside. Also, I had the roll come down on the backside versus the front for maximum light blocking.

Cons: The brackets that attach to the valance are not super strong individually. Due to my shade being so large. I misjudged it being secure on one end and it came down partially, completely bending one bracket. They do however give multiple brackets and you only need two for one of this size. I would highly recommend a second persons help for larger shades.

The remote set up is a bit challenging and requires a small learning curve. I did not get Alexa or other home assist on mine so programming the remote is going to take some time. The Greywinds app is also an option, but I would not rely on it, as there are some bugs in the software that still need tuning.

This is a pricier option. However, when compared to cheaper ones that require cutting, install time, and labor I would go this route again. It’s more convenient and looks professionally installed.

Recommendations: when measuring for length of the shade do 6” or 7” longer than what you need. You can program a limit stop for both up and down when using the app or remote, so extra won’t hurt.

Shipped using DHL and they required a signature for receipt. be advised. It also takes a few weeks for them to make the shade and ship it."

Happy with the custom blinds!

These blinds arrived in a flash. Packaged very well and fairly easy instructions. FOLLOW them. I did not and had to reprogram them.

Happy with the custom blinds!

These blinds arrived in a flash. Packaged very well and fairly easy instructions. FOLLOW them. I did not and had to reprogram them.

Great Beautiful Shades

These shades are beautiful and we are really happy with them. They easily connected to my Zigbee controller and have a smooth operation. Also, I accidentally factory reset the shade roller and the Graywind support quickly assisted in getting the shade working correctly again.

I have had problems with the battery state reporting but I am not using the recommended Zigbee controller or traditional home automation solution. Also, this was an experimental purchase as our window frame is not as deep as the cassette and we knew this might be an issue for privacy. Be aware that Roman Shade roller pulls from the furthest point from the window and the fabric is cut to allow about a 1/2" gap between it and the window frame. Thus, the shade will hang as far from the window as the front of the cassette and, if your window frame is only deep enough to mount the shade and not accommodate the entire cassette depth, there will be a large gap of which you can see out the window from the sides (at an angle). In that situation, I would recommend an outside mount or a roller shade (which we have also purchased and love) because they roll closest to the window.

Great product!

Fantastic price and fantastic operation

So happy I got these. They work perfectly and I love the Alexa integration!

Fantastic price and fantastic operation

So happy I got these. They work perfectly and I love the Alexa integration!

Love these blinds

They are quite pricy but so far I am impressed with the quality. The product has very good finishes and the tech behind it has so far been working very well. I am using a remote and scheduler to open and close them at certain times. Customer support has been helpful. I am a happy customer

Love these blinds

They are quite pricy but so far I am impressed with the quality. The product has very good finishes and the tech behind it has so far been working very well. I am using a remote and scheduler to open and close them at certain times. Customer support has been helpful. I am a happy customer

Highly Recommend!

We purchased 12 motorized window shades. We are so incredibly happy with them - they were easy to install/automate and look fantastic! I am certain we saved hundreds of dollars compared to if we were to order from a blind store. Great customer service as well - we had a question that was answered promptly!

Customer Service was Extremely helpful trying to solve the problem.

The problem was, they were new at making the Roman shades. I am impressed how well they took care of us, the customer and would definitely purchase from them again as we are doing new custom construction home. Please remember they will stretch out a bit like an eighth of an inch as they hang for a few weeks.

Great for privacy

This blind is excellent! I wish I bought it sooner. Being able to have preset times that is goes down and comes up is fantastic.

Great for privacy

This blind is excellent! I wish I bought it sooner. Being able to have preset times that is goes down and comes up is fantastic.

Panel Blinds

Recently purchased panel blinds for my house from Graywind Blinds. Ordering was easy! Shipping was fast! Very happy with the finished product hung up. Looks so nice!

Excellent

Great product, works and fits, good customer service and quality workmanship. Easy install!
Almost wish I had more windows!!

So happy

"So happy with my custom shades
Came faster than expected and took us about 20 minutes to install. Very easy."

So happy

"So happy with my custom shades
Came faster than expected and took us about 20 minutes to install. Very easy."

Nice shades

We love the colors we are waiting for someone to measure and hang them when they come

Love it

We bought just one very large roller blind. It came just as described and we couldn’t be more pleased with the quality.

I LOVE IT!!!

I had my whole house window treatments replaced by Gaywind products. Turnaround time was fast (they got to work right away). It looks beautiful! I love it, my family loves it, my friends love it! I am one happy satisfied customer.

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