Amazing product but even more amazing customer service. The blinds work perfectly and are so easy to install and operate. Love being able to control multiple with one remote and set timers. I ordered a remote for every blind but Graywind was kind enough to remind me that since each remote can control up to 15 blinds, I really only needed one remote. That saved me over $300! They answer emails within minutes usually and shipping was exceptionally fast. I had 16 motorized blinds here (from China!) in less than 2 weeks, maybe even 10 days! They have my business!
The blinds were super easy to install and set up.
Bought the blinds to install in my entire home. So easy to do and so beautiful and modern looking. Extremely satisfied. Graywind service is very responsive in answering any questions as well. Would highly recommend for any diyers!
Bought a two-rail motorized curtains. Great fabric quality, but more importantly, amazingly simple Google Home integration for voice-control. Customer service responsive, attentive, helpful and allows for post-order adjustments to meet the needs. Finally there is a properly working automated curtain system that we can buy; we'll order for the rest of the house soon. One area they can improve is the color/fabric choices; looking to get a Bordeaux / Velvet varieties which they don't yet have.
We installed sheers + blackout curtains in my living room and dining room (3 windows total). Pretty easy installation - the hardest part is figuring out the dimensions. We started with swatches - got a full set very quickly. The materials and the stitching are high quality. After picking our sheers/curtains and ordering we got our final order very quickly. It took less than a day to install. I needed some extra parts - the Graywind support team was helpful and the new parts were delivered quickly. The functionality of these is perfect - they integrated with Alexa very easily and it's great to be able to open/close with simple voice commands. The ONLY thing I would recommend as an improvement... you can get a remote control that either sits on a coffee table or can be mounted to a wall. It looks like a spacy 3D curvy object... which is great sitting on the table but not great as a wall switch. They should release a battery-powered decora wall switch that can be adhesively installed on the wall. Otherwise - an amazing product that I highly recommend.