Reviews – Graywind smarthome
Based on 995 reviews
86%
(857)
10%
(104)
3%
(34)
0%
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0%
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Smart Roller Shade

"Pros: For reference my shade is approx. 74” wide, In blackout with the weighted (grey) bottom. I also splurged on a solar charging option as this window gets the maximum amount of sunlight. I also got the 15 channel remote. The shade is of great quality. You can immediately tell after removing from the packaging. The size and accuracy of measurements are perfect. Especially when you follow the instructions they give you prior to purchasing. Heat and light blockage are superb, note I choose to have the shade roll mounted outside the window versus inside. Also, I had the roll come down on the backside versus the front for maximum light blocking.

Cons: The brackets that attach to the valance are not super strong individually. Due to my shade being so large. I misjudged it being secure on one end and it came down partially, completely bending one bracket. They do however give multiple brackets and you only need two for one of this size. I would highly recommend a second persons help for larger shades.

The remote set up is a bit challenging and requires a small learning curve. I did not get Alexa or other home assist on mine so programming the remote is going to take some time. The Greywinds app is also an option, but I would not rely on it, as there are some bugs in the software that still need tuning.

This is a pricier option. However, when compared to cheaper ones that require cutting, install time, and labor I would go this route again. It’s more convenient and looks professionally installed.

Recommendations: when measuring for length of the shade do 6” or 7” longer than what you need. You can program a limit stop for both up and down when using the app or remote, so extra won’t hurt.

Shipped using DHL and they required a signature for receipt. be advised. It also takes a few weeks for them to make the shade and ship it."

Happy with the custom blinds!

These blinds arrived in a flash. Packaged very well and fairly easy instructions. FOLLOW them. I did not and had to reprogram them.

Happy with the custom blinds!

These blinds arrived in a flash. Packaged very well and fairly easy instructions. FOLLOW them. I did not and had to reprogram them.

Fantastic price and fantastic operation

So happy I got these. They work perfectly and I love the Alexa integration!

Fantastic price and fantastic operation

So happy I got these. They work perfectly and I love the Alexa integration!

Love these blinds

They are quite pricy but so far I am impressed with the quality. The product has very good finishes and the tech behind it has so far been working very well. I am using a remote and scheduler to open and close them at certain times. Customer support has been helpful. I am a happy customer

Love these blinds

They are quite pricy but so far I am impressed with the quality. The product has very good finishes and the tech behind it has so far been working very well. I am using a remote and scheduler to open and close them at certain times. Customer support has been helpful. I am a happy customer

Highly Recommend!

We purchased 12 motorized window shades. We are so incredibly happy with them - they were easy to install/automate and look fantastic! I am certain we saved hundreds of dollars compared to if we were to order from a blind store. Great customer service as well - we had a question that was answered promptly!

Customer Service was Extremely helpful trying to solve the problem.

The problem was, they were new at making the Roman shades. I am impressed how well they took care of us, the customer and would definitely purchase from them again as we are doing new custom construction home. Please remember they will stretch out a bit like an eighth of an inch as they hang for a few weeks.

Great for privacy

This blind is excellent! I wish I bought it sooner. Being able to have preset times that is goes down and comes up is fantastic.

Great for privacy

This blind is excellent! I wish I bought it sooner. Being able to have preset times that is goes down and comes up is fantastic.

So happy

"So happy with my custom shades
Came faster than expected and took us about 20 minutes to install. Very easy."

So happy

"So happy with my custom shades
Came faster than expected and took us about 20 minutes to install. Very easy."

Product came as advertised and all parts working

I use this product for patio door entrance

Very nice blinds

I purchased 3 blinds and all of them work great. The remote control is easy to use and the phone app to control blinds is a nice addition. I would purchase from them again. Thanks.

Very nice blinds

I purchased 3 blinds and all of them work great. The remote control is easy to use and the phone app to control blinds is a nice addition. I would purchase from them again. Thanks.

Good quality product

These blinds have to be one of the best purchases I’ve ever made! I love them! We can finally keep our dog from seeing 👀 everyone to bark at.

NOT really blackout, but seller made it right

Overall pretty good product. The lining option does NOT black out all the light, I would recommend to the company they use a thick plastic lining instead of the fabric lining. The clips that hold the curtain rail is a bit weak, made of plastic partly, would recommend making it all metal and using stronger springs. Seller made it right with me after some messaging.

Precision

Over the past 2 years this is the third shade that I've ordered from Graywind. Every time, they deliver quality and precision. Their customer service and communication is exemplary and they are very kind and helpful. They even check my previous orders to ensure that my new order is compatible. I am very happy with Gray wind and will continue being a customer whenever needed for many years to come.

Precision

Over the past 2 years this is the third shade that I've ordered from Graywind. Every time, they deliver quality and precision. Their customer service and communication is exemplary and they are very kind and helpful. They even check my previous orders to ensure that my new order is compatible. I am very happy with Gray wind and will continue being a customer whenever needed for many years to come.

Exceeded all my expectations

I ordered a size that was larger than the displayed options by 1.5”. I got an email to confirm the size and they proceeded to make it and shipped it to me quicker than expected. The install was easy and I was able to quickly integrate it into my home automation. This roller blind is so much quieter than my previous cell blind. I will definitely buy another blind for our bedroom.

These shades are hassle free and perfect!

Their configurator is awesome, I as able to configure 4 different window dimensions (1 of which is a wired version, part of a different purchase), and was able to install them all perfectly by myself. Love the app as well, all the shades are programmed to open and close automatically and they've been working perfectly, the battery seems to be holding up great after months of use.

Simply Excellent

Easy to install, easy to operate, a little difficult to program remote the 1st time, very beautiful. We use them everyday - have a total of 12 (10 blackout & 2 w/60%). Charging is simple. Biggest complaint is they’re a little noisy when raising & lowering. Have had them 4 years, no issues. Had 1 behind the kitchen sink that stained. Ordered replacement shade (excluding new motor). Swapout was easy & leadtime was short. Graywind’s customer service was amazing.

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