The first shade arrived and it had a small dent in it, I contacted the seller and they are sending me a new one... I ordered a second shade and it is perfect. They look like Hunter Douglas and their motorized shades are less than a non-motorized Hunter Douglas. I am putting them on all of the bedroom windows in our house that we are living in while we build a new house. As long as they keep working, (and I can see no reason they won't as the construction is solid) I am going to put dozens of them in my new house. They are well made, their support is great. I've got them working with voice commands in my google home using the Broadlink remote bridge - I am having some small issues with the broadlink, but their support people are working on it and I expect to have it working 100% soon. But basically, I think Graywind shades are excellent value for the money. Installation was a breeze, takes me about 10 minutes to install one now. I'm planning on taking the batteries out to charge them, but I've had the first shade for 2 months now and battery is still going strong, by the size of it I bet it will last close to a year with raising and lowering and adjusting the shade a few times per day. So glad I found these.