Great Product and Excellent Customer Care
I've been in the market for smart blinds for some time and spent a good amount of time comparing three different vendors. I found that Graywind gives the best bang for my buck. Their product is feature-rich, simple to use, and offers the lowest cost. I decided to give them a try and ordered a pair.
Oh boy... what can I say? I am impressed! I ordered the hardwired motor option. Installation was easy, and it connected to the app in no time. Setting it up with Amazon Alexa was a breeze.
I created a routine in Alexa, and now all I do is tell Alexa to open the blinds or set them to close at sunset.
Since it’s perfect for my needs, I ordered three more pairs during the Black Friday sale. I got a great discount and a free Alexa device as well! I’ve installed all of them, and now all my shades are automated.
Their app makes it easy to set up and adjust the top and bottom limits. Alexa can also adjust the blinds to a specific percentage if you don’t want them fully opened. Works extremely with Alexa routines to open them at a message and close them at sunset.
The best part is they come with a remote control if you prefer to operate them that way.
Their app is very intuitive and user-friendly.
Customer service is excellent! They accommodated and fulfilled all my requests without hesitation, which makes me want to give them 10 stars if I could. Bella and Iris, in particular, went above and beyond to provide exceptional care. Their quick responses and willingness to resolve my concerns truly impressed me.I definitely recommend Graywind and will be buying more for my second-floor windows.
I am really enjoying these shades.
I give them 5 stars!
