Reviews – Graywind smarthome
Based on 840 reviews
85%
(713)
11%
(93)
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(34)
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Love the smart shades

My first shade came in a much darker color then what I saw on the website. They worked with me replacing the shade I just had to swap out the motor in the other one I had. I then ordered two more which worked great on a single remote once we got the hang of programming them. I am planning on ordering our whole back sun room and hoping Alexa works with telling her to open and close...

Great product I would highly recommend and I priced out smart blinds with Blinds to Go and Home Depot Smart blinds and these were definitely more affordable....

Motorized shades

After using the shades for roughly 2 months, I am very happy with them. The quality is excellent, The installation is very simple and fast. The programming was easy to do. And the customer service was very helpful when needed.(I worked with Zoe and she was excellent). I installed 9 shades in my house. I never thought I would buy motorized blinds,but once you have them, it would be hard to go without. I am very happy and no regrets. Thank you Graywind, Terry

absolute lifesaver!

My block-out blinds arrived packed so well that a truck rolling over them would have done no damage! I got them out of the box and installed them by myself in just a few minutes. They fit perfectly in the space I had sent measurements for in our living room, where we spend all of our waking moments. Living on a lake we have giant windows. These blinds block glare if the TV is on. Or if it's bright outside and one of us has a headache. Best money we have spent since time out of mind!

Perfect Window Blinds

I ordered two of the Zebra style blinds and could not be more happiet with the color and style I chose for my living room and dining room. The install was extremely easy as the blinds were light weight. I got the system that you plug into the wall because light would be an issue for solar power use. I can still control the units on my phone. It was easy to share access so my husband enjoys rolling the blinds up and down as much as I do. My advise is if you decide to get a wired system, be sure to measure the distance. My setup worked just fine but I could have extended the wire a little.

It's true about the other reviews when they mention the communication is quick and are very responsive.

No doubt I'll be placing another order as I have another window to cover.

Nice blinds, not blackout

I ordered 2 sets of blinds for my living room so we can watch movies/ game when the afternoon sun is out. I ordered the blackout model even though they look kind of ugly to me (I am not a fan of the plastic look, would prefer cellular). The good: it cuts down on the light, install was simple. We measured properly and it fit like a glove, love that they fit my 8' wide window. The remote came preprogrammed and worked easily.
The not good: even with the vinyl side strips installed it is not by any means a blackout blind. In Alaska blackout blinds are important and this is not one.

High Quality Materials and Finish, Great Operations and Integrations with Home Hubs

We used it on two of our rooms. We love the textured series and how sophisticated the material looks. The valance also looks very modern, chic and goes well with our new condo apartment interior.

The 60% light filter fabric provides ample light during the day while blocking out all visibility both directions night and day.

The motorized operations, with remote and smart hubs, work really well.

Great product.Very happy.

Power

I am planning on plugging these into an outdoor outlet. How much power do these draw or required to operate?

Hi, it requires 110V-240V.

Amazing product

Amazing product but even more amazing customer service. The blinds work perfectly and are so easy to install and operate. Love being able to control multiple with one remote and set timers. I ordered a remote for every blind but Graywind was kind enough to remind me that since each remote can control up to 15 blinds, I really only needed one remote. That saved me over $300! They answer emails within minutes usually and shipping was exceptionally fast. I had 16 motorized blinds here (from China!) in less than 2 weeks, maybe even 10 days! They have my business!

Awesome shades!!

The blinds were super easy to install and set up.

Automatic blinds

Bought the blinds to install in my entire home. So easy to do and so beautiful and modern looking. Extremely satisfied. Graywind service is very responsive in answering any questions as well. Would highly recommend for any diyers!

B
Graywind Hardwired Smart Curtain Split Draw | Sheer Series | 77"-181"W
B.E.
Amazing -- will order more

Bought a two-rail motorized curtains. Great fabric quality, but more importantly, amazingly simple Google Home integration for voice-control. Customer service responsive, attentive, helpful and allows for post-order adjustments to meet the needs. Finally there is a properly working automated curtain system that we can buy; we'll order for the rest of the house soon. One area they can improve is the color/fabric choices; looking to get a Bordeaux / Velvet varieties which they don't yet have.

Awesome product

We installed sheers + blackout curtains in my living room and dining room (3 windows total). Pretty easy installation - the hardest part is figuring out the dimensions. We started with swatches - got a full set very quickly. The materials and the stitching are high quality. After picking our sheers/curtains and ordering we got our final order very quickly. It took less than a day to install. I needed some extra parts - the Graywind support team was helpful and the new parts were delivered quickly. The functionality of these is perfect - they integrated with Alexa very easily and it's great to be able to open/close with simple voice commands. The ONLY thing I would recommend as an improvement... you can get a remote control that either sits on a coffee table or can be mounted to a wall. It looks like a spacy 3D curvy object... which is great sitting on the table but not great as a wall switch. They should release a battery-powered decora wall switch that can be adhesively installed on the wall. Otherwise - an amazing product that I highly recommend.

Very pleased with my orders

Have ordered several zebra shades and roller shades and couldn't be more pleased. Quality is excellent for the price point and customer service is top notch, they went above and beyond to ensure that the blinds were operating without a glitch. Congratulations to the team and thank you for your help!

I LOVE my blinds! The communication , help, suggestions, etc with Zoe and Sherry was outstanding!!! Ended up placing another order for more blinds, and requested Zoe and Sherry, for help with that also.. Haven't had my blinds very long, but love them! I got the smart blinds. ZOE and Sherry, in customer service are an asset to the company and should be rewarded!

Graywind Motorized Dual Roller Shades

We love our motorized dual roller shades! Good quality material and a nice clean sophisticated look at a reasonable price. We bought a set of 4 customized sets of dual shades with fabric shades in the front and solar shades to filter out the sun during the day (in the back against the windows). We programmed the roller shades to go up and down at the same time which makes it so easy to use. Graywind is an excellent company and so easy to work with. Any questions were promptly answered by email and they offered helpful advise and clarity on the programming. They offered a phone call if we needed additional assistance, but the emails were helpful enough. I highly recommend their product and service.

Excellent shades

Beautiful fabric, great automation, amazing customer service. Reasonable pricing too.

D
Graywind Manual Sheer Vertical Blinds | Designed Series | Customizable
D.B.
Project finally completed

Ordered a center split vertical sheer blind with right hand cord and chain. They sent me an email summary for review. It was all wrong. We made the corrections to the order and approved. Order arrived several weeks later. It was wrong. Right hand stack. Notified customer service. They placed the replacement order. Several weeks passed by. I emailed for an update. The factory lost my order and it needed to be remade. The correct replacement arrived a couple weeks later. When I tried to install the blinds, I couldn't complete the install because the clips were for a right hand stack, not a center split. Contacted customer service and finally got the parts to complete the project. The sheer is not a single piece of fabric, but still looks good.

Looks Great, Smooth Operation

I did a lot of research on every company that offers motorized panel track blinds. I choose Graywind. I am very happy I did. I am extremely happy with the blinds. The motor is so quiet. Friends and family are in awe.

Thank-you

Return customer!

After getting dual roller shades for my bedroom with both a light filtering layer and a blackout layer, I cam back to order for my office. Those fit so well I ordered three more for my patio. What else can I say?

I ordered all of them with zigbee motor so Amazon Echos can control them. That works perfect. Still trying to figure out the zigbee codes to work with Universal Devices eisy home controller

Great customer service and product!

EXCELLENT customer service, I got multiple emails to ensure the measurements were correct before they finished my order.

I got smart motorized vertical blinds. These require excellent customer service before the sale. They made sure every measurement was correct before making my blinds and shipping them to me in less than a week. All the attention to detail before the sale made sure they were perfect.

I've had them for 18 months now, and still extreme happy, they help control the temperature in the house.

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Excellent Customer Service

These days it's unfortunately quite unusual to find a company that goes out of its way to perform excellent, 'above and beyond' customer service. Graywind is just one of those rare exceptions. I have had two warranty (and one out of warranty) issues that were quickly handled with quick, EXCELLENT SERVICE.

I can't say enough about the service - but I also need to mention the products too! We have bought several motorized blinds and I have to say that they work reliably day in and day out. Our blinds are all controlled by Amazon's Alexa App and they are set to open/close every day automatically according to the current sunrise/sunset. We love them! Thank you Graywind!

Best Vertical Blind

I am very impressed with the design & construction of the vertical blind that you supplied against my order.
The components were securely & well packed.
I Inspected the components thoroughly & due to my long practice in house building & decorating I knew the best way of doing the installation - although I did engage a skilled assistant to complete the job.
The installed blind is excellent in looks & operation.
Generally I am fully satisfied with the product, will fully recommend to friends & neighbors.
Thank you Graywind.

Great Customer Service

I had a few questions throughout the process and how to connect to our prewired home. The customer service is personable and quick to respond. I was impressed with the help of multiple team members. The quality is just as comparable for a fraction of the cost as name brand electric roller shades. Would recommend to friends!

Fantastic

Been using for about a month and I love them. Programmed to close with sunset and open with sunrise. My wife and I open and close via Siri about 2 more times a day. Smooth, quiet, and simple to use. Highly recommended.

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